FAQ

How long will my order take?

Printing takes 2–7 business days, then delivery is roughly 5–10 business days within Australia — so allow about 7–17 business days all up. Full detail on the Shipping page.

Why does it take a few days to print?

Nothing is pre-made. Your shirt does not exist until you order it — which is why we can offer this many designs without a warehouse full of unsold stock.

What sizes do you carry?

Most of our tees and hoodies are unisex and run from S to 3XL, though it varies by garment. Each product page has its own size chart — check it before ordering, since we cannot accept change-of-mind returns on printed items.

How should I wash it?

Cold machine wash, inside out, with like colours. Hang to dry rather than tumble, and do not iron directly over the print. Do that and the design will outlast the shirt.

Will the print crack or fade?

Not if you wash it as above. Our prints are designed to last the life of the garment.

Do you ship internationally?

Yes. Delivery times and any local duties vary — see the Shipping page.

Can I get a design on a different item?

Often, yes. If you have seen a design on a tee and want it on a mug, hoodie or tote, ask us and we will tell you if it is possible.

Do you do custom or bulk orders?

Get in touch with what you have in mind — team shirts, events, gifts. We will let you know what is doable.

What if something is wrong with my order?

Sorry about that — we will fix it. Email us a photo and your order number and we will send a replacement or refund. See Returns & Refunds.

Weren't you on Etsy?

Still are. This is our own store, where we have more room to move and can look after you directly.

How do I contact you?

admin@clevercotton.com.au — we answer most emails within 1–2 business days.